Introduction
At ForumSpice (“ForumSpice,” “we,” or “us”), protecting your privacy is a top priority. This Privacy Policy explains the information we collect from users (“you”) who visit our website (the “Site”) and outlines how we gather and manage information on behalf of clients who use our services—including community engagement, comment creation, analytics, and related solutions (“Services”).
Please note: This policy does not apply to third parties outside our control. ForumSpice is not responsible for the privacy or security practices of entities we do not own or operate.
If you agree to specific order forms or additional service agreements with ForumSpice, those documents will govern to the extent there are any differences from this Privacy Policy. Please review them carefully.
Site Privacy Practices
When you interact with our Site and Services, we collect, process, and store information both directly from you and from your devices.
This includes details you provide—such as your name, mailing address, phone number, email address, payment information, company name, and colleagues’ contact information—as well as information about how you engage with our Site, including the pages you visit and your activity patterns.
Additionally, we automatically collect technical information like your IP address, device identifiers, referral URLs, browsing and transaction history, and web logs using tools such as cookies and tracking technologies.
We use this information to personalize your experience, respond to your inquiries, enhance the Site’s functionality, and analyze overall usage trends. To learn how to control the use of your information, please see the section below on limiting data use.
Cookies and Advertising
ForumSpice uses cookies—small alphanumeric identifiers stored on your device—to recognize your browser and monitor activity on our Site. These cookies help us improve your browsing experience but do not directly collect personally identifiable information.
Most web browsers let you manage your cookie settings, including disabling cookies entirely. Keep in mind that doing so might affect some features of the Site.
We also work with third-party advertising partners who may use cookies and tracking technologies to gather information about your activity across websites and deliver interest-based ads. While ForumSpice does not intentionally share personal information with these advertisers, their tracking mechanisms could associate data from other sources to identify you.
We do not control third-party tracking technologies or practices on other websites linked to or from our Site.
If you want to limit targeted advertising, you can opt out via the Network Advertising Initiative or Digital Advertising Alliance.
Disabling cookies or opting out of ad networks will not eliminate ads entirely but may limit ads tailored to your interests.
How We Handle End User Data Through Our Services
This section outlines how ForumSpice processes information about End Users provided by our clients who utilize our Services.
ForumSpice technology may be integrated into client websites, online communities, or digital services. We collect user activity data such as purchases or page views but do not collect sensitive data like emails, credit card numbers, addresses, or personally identifiable information (“PII”).
Data Retention:
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Cookies we place on client websites expire after three years and are refreshed upon each interaction.
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Web logs are retained for five years.
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Aggregated data reports may be kept for up to ten years.
All End User data we collect is treated as confidential to the client. We share it only at the client’s direction, as outlined in contracts, or as otherwise stated in this policy.
Information Provided by Clients
ForumSpice also collects and stores information clients voluntarily provide when using our Site or Services. This may include client names, emails, account passwords, billing details, and other registration information.
Clients must create an account to access certain features of our Services. In some cases, additional information is needed for paid services, such as billing and payment details, which are securely handled through third-party processors.
We use client information to respond to service requests, customize communications, provide updates, and offer marketing materials. Clients may opt out of promotional emails at any time by contacting support@forumspice.com.
Additional Key Information
California Privacy Rights
If you are a California resident, you may request details regarding our disclosure of your PII to third parties for their direct marketing purposes. Please direct any such requests to support@forumspice.com.
Working with Agents
ForumSpice occasionally works with third-party vendors (for example, for billing or customer service). These vendors may have access to user information as necessary to perform their services but are contractually obligated to maintain privacy protections equivalent to ours.
Business Transfers
In the event ForumSpice is involved in a merger, acquisition, asset sale, reorganization, or bankruptcy, user information may be transferred as part of the transaction. ForumSpice or its successor will continue to protect your data according to this Privacy Policy.
Legal Protection
We reserve the right to disclose personal information if required by law, legal process, or to enforce our Terms of Service. We may also disclose data to protect the rights, safety, and property of ForumSpice, our users, employees, or others.
Security Measures
ForumSpice protects client accounts with passwords and reasonable security practices, including encryption during information transmission. Access to personal data is limited to employees and agents who require it for legitimate business purposes.
While we take reasonable precautions, we cannot guarantee complete security of data transmitted over public or unsecured networks.
Managing Your Information
You may access, modify, update, or delete your information by contacting us at support@forumspice.com. Even after account closure, some data may remain in our records for legal or operational reasons.
Conditions of Use
Use of our Site and Services is governed by this Privacy Policy and our Terms of Service, including limitations on liability and the application of New York state law.
International Users (Non-EU/Swiss)
If you are located outside the United States, by using our Site you consent to the transfer and processing of your information in the U.S. and other jurisdictions where we operate.
Children’s Privacy
ForumSpice does not knowingly collect information from children under 18. If we learn that data from a minor under 18 has been collected, we will delete it promptly.
Compliance and Enforcement
ForumSpice conducts internal audits to ensure compliance with this Privacy Policy. Employees who fail to adhere to our privacy obligations may face disciplinary action.
ForumSpice is subject to the enforcement authority of the Federal Trade Commission (FTC).
Contact Us:
Email: support@forumspice.com
Website: https://forumspice.com/
